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Falling sick can be a stressful affair, especially so if you are seeking treatment overseas.
Our International Medical Service (IMS) provides a one-stop service for international patients, including providing cost estimates for your treatment and hospital stay, arranging appointments with the doctors and accommodation for you and your accompanying relatives to suit your budget and assisting you with the hospital registration and admission.
Our Services Admission Services
We will help you make arrangements for hospital admission and advise you on the approximate length of stay and pre-admission fee estimates.
Appointments and Referrals
We will help to schedule appointments with the appropriate cardiologist based on the type of heart condition you have.
As National Heart Centre (NHC) is located together with other medical fraternities (eye, cancer, dental and neuroscience specialist centres and 1 acute care hospital) within the medical campus, we have access to other 32 specialties whereby we can help refer you to these specialists where appropriate.
Billing Enquiries
Based on the initial treatment recommended by the specialist, we will provide you with a cost estimate for your outpatient and/ or hospital stay.
Concierge Service
To ensure that you and your relatives’ needs are well taken care of, we also provide other services to make your stay here hassle-free and more pleasant. · Interpreters for non-English speaking patients · Foreign exchange · Private nursing service · Business Centre services including faxing, photocopying and assisting in the visa extension (where required).
Evacuation/Return to Home Country
We will coordinate with the international medical assistance agencies if you need to evacuate to Singapore for treatment. Likewise, we can assist with the return-to-home country arrangements to ensure that you have a safe journey home.
Follow-up Care
We will assist you with follow-up care arrangements, including arranging for the next follow-up appointment, rehabilitation, and provision of medical devices and special therapy.
Accommodation
We will help you find a hotel or service apartment located within 2 km of National Heart Centre at attractive corporate rates, which best suits your needs and budget,
Immigration & Checkpoints Authority
app.ica.gov.sg/serv_visitor/index.asp
Airport Transfer
We can help to arrange for airport transfer using limousine, ambulance or taxi so that you have a smooth journey.
Visitor Information
Information on recreation and entertainment in Singapore such as where to eat, shop and go for sightseeing will be provided upon request.
Cardiac Health Screening Programme
The NHC offers comprehensive cardiac screening services and our team of specialists will see to all the tests. You have the benefit of being referred directly to our multi-disciplinary specialists and clinical services if further evaluation is required.
You can choose from one of the two health screening packages available: cardiac health screening or executive cardiac health screening.
Doctors’ Specialty Listing
http://www.nhc.com.sg/MedicalSpecialtiesnServices/DoctorsSpecialtyListing/
Hospital Map
http://www.nhc.com.sg/ForPatientsNVisitors/GettingtoNHC/
All international patients and referring doctors are welcome to contact the International Medical Service (IMS) at
Tel: (65) 6236 7438 Fax: (65) 6323 0663 Email: ims@nhc.com.sg Address: National Heart Centre Singapore Mistri Wing 17 Third Hospital Avenue Singapore 168752
Other Useful Links
Ministry of Foreign Affairs http://www.mfa.gov.sg/internet/
Singapore InfoMap http://www.sg/
Singapore Tourism Board http://app.stb.com.sg/asp/index.asp
Singapore Street Directory http://www.streetdirectory.com.sg/
Tax Free Shopping Service http://www.globalrefund.com/default.asp?viewSectionId=162
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